It is important to us that you understand and are happy with how we use your information. Please take time to read this policy in full.

What information do we collect from you?

Depending on whether you’re signing up to our blog and/or completing our contact form, you will be asked to enter some personal details in order for us to fulfil your request. These fields include first name, last name, email address, telephone number, company name, role and department of interest.

We also collect information on what you view, click on and access in and through our marketing emails, text messages and website. For websites, this information may also include where you came to our website from, and where you went when you left it. We also track how often you visit and use our website.

When do we collect information?

We collect information from you when you subscribe to our mailing list, fill out a form on our website and interact with our marketing email, text messages and website.

How do we use your information?

We may use the information we collect from you in the following ways:

  • To personalise user experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  • To improve our website in order to better serve you.
  • To administer a contest, promotion, survey or other site feature.
  • To send periodic emails regarding your order or other products and services.
  • To contact you directly regarding products or services we believe are of interest to you based on your engagement with our website and/or emails.

How do we protect visitor information?

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible. We also comply with the Data Protection Act 1998 which requires us to have in place appropriate security measures at all times and we’re a member of the Direct Marketing Association (DMA) which means we follow industry best-practice guidelines.

How long do we store your information?

We keep your information for as long as necessary for the purpose it was given. You can opt-out at any time via the unsubscribe link present in every marketing email we send or by contacting us directly.

Third Party Disclosure

We do not sell, trade, or otherwise transfer to outside parties your personal information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising or other uses.

Your rights

If you want to understand your information rights in full, please check out the website for the Office of the Information Commissioner at The Information Commissioner regulates most UK data and information laws, including the Data Protection Act 1998, and make a wealth of user-friendly information available on their website.

Updates to this policy

We will need to update this policy from time to time as our business changes and we will endeavour to tell you in advance via email. Otherwise, please look out for the flags on our websites and materials which indicate we have changed this policy. If you continue to use our services after we have changed our policy, we will take it that you accept the changes. You can of course opt-out at any time via the unsubscribe link present in every marketing email we send or by contacting us directly.

About us

Andrew Rastall Ltd T/A Connecting Element. Registered in England; Number: 04977212; VAT Number: 938 1027 28 Registered Address: 21 Goose Lane, Abbots Bromley, WS15 3DE.