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Better brand advocacy through multi-channel monitoring

Better brand advocacy through multi-channel monitoring

With social media becoming a powerful customer-feedback platform, it’s more important than ever for marketers to understand the benefits of multi-channel monitoring. Download our free guide to managing online customer service channels, and discover how to make them work for your business.

Featuring:

  • The essentials of best-practice social-media monitoring
  • How to build a positive social presence for your brands
  • Turning email into a customer services opportunity
  • How to approach a multi-channel digital marketing strategy

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Better brand advocacy through multi-channel monitoring